Frequently Asked Questions
I Only received part of my order
Fear Not! All orders are made to order through multiple different distributors, so depending on what you ordered it may be made and shipped from multiple different locations, so some items might be much quicker to get to you than others, depending on your location and where that specific product is coming from.
Problem with my Order
If you received a damaged item or the wrong item, or you think your rider might be lost, you can fill out the for HERE and I will try and get back to you asap!
My clothing item kinda smells like VINEGAR
Most of the graphics on clothing & fabric related items are made to order with a DTG printing process. They use a solution on the items that has a vinegar smell to help seal in the graphics after printing, but after the the first wash the smell will be gone.
Also, on white fabrics there might be a yellowish cast around the graphics from the solution, but that will also rinse away after the first wash.
My order is taking forever
Most of the items in my shop are made to order from different distributors who also make and ship items for a bunch of other artists & companies, they are usually pretty quick, but depending on how busy they get with other orders it might take a bit longer for your order to be made & get shipped out. The postal service’s are also kinda unpredictable these days, but if your order has already shipped & you think it might be lost in transit , try reaching out to your postal service with your tracking number to see what’s up, and if it’s lost or missing, you can fill out the form HERE and I will try and get back to you as soon as I can!